Terms & Conditions – CW Precision Metals
Effective Date: January 1, 2025
Scope of Services
CW Precision Metals provides custom metal cutting services including laser cutting, plasma cutting, metal bending, and tapping. All services are delivered with a focus on precision, quality, and customer satisfaction.
Custom Orders & Returns
Due to the personalized nature of our work:
– All custom orders are final.
– No returns, refunds, or exchanges will be accepted once production has begun.
– Clients are responsible for confirming specifications, dimensions, and materials before approving the order.
If an error occurs on our part, we will work with you to resolve the issue appropriately.
Quotes & Pricing
– All quotes are valid for 15 days from the date issued.
– Pricing is subject to change based on material costs and project scope.
– Custom pricing is determined based on design complexity, material, quantity, and turnaround requirements.
Payment Terms
– All payments are due upon receipt, unless otherwise stated in a signed agreement.
– Invoices not paid within 10 days may incur a late fee of 1.5% per month (or the maximum legal rate).
– We accept payments via credit card, ACH, check, or approved purchase order.
Production will not begin until payment has been received, unless prior arrangements are made.
Lead Times & Delivery
– Estimated lead times are provided at the time of order but may vary based on volume, materials, or unforeseen delays.
– CW Precision Metals is not liable for delays caused by third-party carriers or suppliers.
– Clients are responsible for providing accurate delivery information.
Intellectual Property
All designs, drawings, and digital files provided by CW Precision Metals remain our intellectual property unless otherwise agreed. You may not reproduce, distribute, or resell our designs or services without written permission.
Client-submitted designs must not infringe upon third-party rights. CW Precision Metals is not liable for any legal claims arising from customer-submitted content.
Website Use
By using our website, you agree not to:
– Violate any local, national, or international laws
– Submit false or misleading information
– Upload viruses, malware, or engage in abusive or disruptive behavior
CW Precision Metals reserves the right to limit or terminate access to our website at our discretion.
Limitation of Liability
To the fullest extent permitted by law:
– CW Precision Metals shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website.
– Our liability is limited to the amount paid for the service in question.
Indemnification
You agree to indemnify and hold harmless CW Precision Metals, its employees, and partners from any claims, damages, or legal fees arising from your misuse of our services or website, or violation of these terms.
Governing Law
These Terms & Conditions are governed by the laws of the State of [Insert State], without regard to conflict of law principles.
Contact Us
For questions or concerns regarding these Terms & Conditions, contact us at:
CW Precision Metals
603 E Alton Avenue, Suite F
Santa Ana, CA 92707
Email: info@cwprecisionmetals.com
Phone: 949.933.9537